Policies

Customer Returns Process
150 150 ProBrand International

Return Authorization   Distributor returns are accepted for in-warranty materials with prior authorization from ProBrand International, Inc. A return authorization (RA) number from ProBrand must be obtained prior to any…

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Damaged or Missing Freight Policy
150 150 ProBrand International

Damaged or Missing Freight Policy Shortages and/or damages must be noted on the Bill of Lading at the time of delivery.   A description of the damage or missing freight…

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Customer Warranty
150 150 ProBrand International

Standard warranty is 12 months unless otherwise noted.   LIMITED WARRANTY   Product is guaranteed by ProBrand International, Inc. to be free from defects in material and workmanship under normal…

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Citizenship and Sustainability
150 150 ProBrand International

ProBrand Code of Business Conduct ProBrand is committed to conducting our business based on honesty and high ethical standards and has adopted a Code of Business Conduct (the “COBC”) to:…

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Terms and Conditions for Supplier Contracts
150 150 ProBrand International

ProBrand supports collaborative efforts to achieve the best practices in our electronic communications industry in ethical and compliance issues covering a range of topics including diversity and non-discrimination, conflicts of…

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Conflict Minerals Policy Statement
150 150 ProBrand International

ProBrand International, Inc., (“ProBrand”), including its subsidiaries, supports the ending of violence, human rights violations and environmental devastation from the mining of minerals in the area known as the “conflict…

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